24 Nov 2014  | Support Center » Knowledgebase » Cannot Connect to Server / Black Screens on LMS
Support Centre

 

 Search
 Article Options

 

 Cannot Connect to Server / Black Screens on LMS
Solution If you are having a problem connecting to your model, and receive the message that you are connecting to server - AND you are
using MSIE or AOL, it is most probable that you have your ActiveX Filtering turned on.

Try thisL

Disable ActiveX Filtering on Internet Explorer 9

Follow these steps to disable ActiveX Filtering for all websites:

Open Internet Explorer 9 and click on the Gears icon in the upper right corner of the window.
Select the Safety menu, and then uncheck the ActiveX Filtering menu item. Alternately you can also access this via the Tools menu on the menu bar, then unchecking ActiveX Filtering.

You can choose to disable ActiveX Filtering for individual websites that you trust. Follow these steps:

Navigate to a page with blocked content, noted with the circle with slash icon.
Click the circle with slash icon.
Click the Turn off ActiveX Filtering button.



Article Details
Article ID: 11
Created On: 24 Jan 2013 10:04 AM

 This answer was helpful  This answer was not helpful

 Back
Home | Submit a Ticket | Knowledgebase | Downloads

Help Desk Software By Kayako SupportSuite v3.40.01