27 Jul 2017  | Support Center » Knowledgebase » Lost Password
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Solution If your subscription is through ccbill:

Contact ccBill, at their toll free number, 888-596-9279. They have Customer Service Representatives standing by, 24/7. Supply them with either your credit card number, or your membership transaction number, and they can send you your password. You may also contact ccBill online at http://www.ccbill.com/customer-service.html

For help retrieving lost passwords, or even to cancel membership, please follow this link: https://support.ccbill.com/

You will need to have at least 2 of the following:

1) The Email address you used to subscribe

2) Your Credit Card number

3) Your "Transaction number"

Again, you will only need 2 of the above.

If your subscription is through Epoch:

You can contact Epoch Toll Free: 1-(800)-893-8871
Int. Tel.: 1-(310)-664-5810, through skype at Toll Free: 1-(800)-893-8871 or livechat with their 24/7 online support here: https://epoch.com/billingsupport.
You can also go to billingsupport to locate and to cancel your transactions.

You will need to have at least 2 of the following:

1) The Email address you used to subscribe

2) Your Credit Card number

3) Your "Transaction number"

Again, you will only need 2 of the above.


Article Details
Article ID: 3
Created On: 11 Mar 2008 10:15 PM

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